Monday, November 05, 2018

Probably the best Salesforce data protection solution

Odaseva, founded in 2012 by Sovan Bin, today CEO, is one of the emerging players in SaaS applications data protection with its Salesforce solution. Start to use Salesforce without a proven data protection solution like Odaseva is a risk, exposing critical data to a loss and impacting the day-to-day business of any enterprise. Even Salesforce recognizes its limitations and recommends an AppExchange third-party partner to protect data. Odaseva is one of them.

We have met the team during the recent IT Press Tour to learn more about their compelling Salesforce solution.

The team has demonstrated a real deep expertise of the Salesforce environment having developed probably one of the most advanced product to solve this data protection challenge. It runs as an redundant instance on Force.com taken data and metadata from the Salesforce cloud to store them on AWS. The RPO offered by the solution is reduced to 1 hour which is pretty good for this kind of application. We hope the team thinks about a CDP mode to track all changes in real-time and trigger a copy a bit like a copy-on-write mode.

Several enterprise key characteristics summarize Odaseva product philosophy:
  1. Security at every level of the product with the 2-factors authentication single sign-on, data encryption in-transit with HTTPS/TLS 1.2, at-rest with AES-256 bits and for column, field and file.
  2. Granularity for tasks, views, users, roles...
  3. Performance with parallel streaming and full, incremental and partial manual or automatic backups.
  4. Replication of backup images via SFTP or Azure Blob, AWS S3 and even in Salesforce Einstein Analytics.

The company has secured lots of famous customers such Toyota, GE, Orange Bank, Robert Half, Heineken or Schneider Electric who rely on Odaseva unique solution.

Odaseva provides also an archiving mode and can be considered today as a leader in GDPR for Salesforce with its capability to offer a right-to-access, right-to-portability and right-to-be-forgotten.

Surprisingly, the company didn't raise any [significant] financial round or very little amount by angels and founders but they don't communicate at all about that. We hope Odaseva will enter into a new phase soon as the company was founded 6 years ago and still seen as a small confidential but specialist gem. It means a new level of finance to boost their development is needed now. We expect also a horizontal product expansion to support other famous SaaS applications to increase their customer footprint, grow significantly their revenue and address competitive challenges.

Of course, at the same time, this SaaS data protection category receives more and more interest by usual backup suspects such Veritas, Druva, Asigra, Acronis and even recently by Commvault and NetApp so Odaseva must maintain its unique technology approach and again expand SaaS coverage. 2019 will be for sure an interesting year for SaaS application data protection.
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