Multiple data formats are supported and the firm provides a web portal to control actions and interact with the facility.
So how are tapes added or imported into the vault? They are sent physically to the data center, Kangaroo can also be shipped as a ready to use unit. For the retrieve process, as said the web portal can be used to make a recall request and then a ESFTP server can be instantiated or tapes can be shipped. This is fully secured. The site is ISO27001 and tapes are not copied, they're the original ones from users but of course other copies can be made as well.
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